As much as I love Windows 10, sometimes it can be a real pain in the ass. I lost an entire evening of productivity this week after I hit the dreaded “App won’t open…” issue.
This is where you’ll try to run one of the native Windows 10 apps (Calc, Photos, Store, etc) but instead of loading you’ll get an error across the screen saying “App won’t open. Please contact your system administrator to repair or reinstall the application” or something to that effect. It’s incredibly frustrating because there isn’t even any meaningful data in the Windows Event Viewer to help you pinpoint the issue.
There are many guides out there but this one from Windowsreport is the only one that covers troubleshooting and resolving the issue from start to finish.
In my case, the problem was that these steps did NOT fix my “App won’t open” issue. Actually, I lie. The final step in the guide is to create a brand new user account and then copy your files over to that. I wasn’t willing to do that so I don’t know if it will actually resolve the problem. I feel like that’s a crappy workaround that I shouldn’t have to resort to anyway.
I ended up getting on Microsoft web support chat to see if I could get a Microsoft tech to fix the issue. After an hour and a half, the tech from the Philippines was actually able to resolve the problem! (I’ll add that he was such an incredibly nice guy, I was super impressed. Just fantastic support!).
The Solution – Windows 10 Media Creation Tool
Surprisingly, he went through pretty much every step in the Windowsreport guide (unfortunately to no avail). There was only one thing left he could apparently recommend: perform a Windows 10 Upgrade Reinstallation.